Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to the one-off five-bill unlock and to Household Hub monthly and yearly subscriptions.

How to request a refund

• Visit paddle.net and enter the email address you used at checkout, or
• email us at support@allaboutmeaus.com.au and we will arrange it for you.

Refunds are processed by our payment provider and reseller, Paddle, who is the Merchant of Record for all our orders. Funds are returned to the original payment method, usually within 5–10 business days depending on your bank.

Cancelling a subscription

You can cancel your Household Hub subscription at any time from the Billing page in your account. Cancelling stops future renewals; your Hub access continues until the end of the period you have already paid for. Cancelling on its own does not create a refund — request one using the steps above if you are within the 30-day window.

Renewal reminders

We send a reminder before a Household Hub subscription renews so a renewal never comes as a surprise.

Your consumer rights

This policy is in addition to your rights under the Australian Consumer Law, which are not limited by anything in this policy. See also Paddle’s refund policy.